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FAQ's  

Q. How much money can I withdraw at the counter?
A. We no longer have a limit of how much cash a person can take out over the counter.

Q. How long does it take to get a cheque?
A. Cheques are prepared all day long.  You could ask for one at the counter and we would do it for you right then and there.

Q. Can family members join the Credit Union?
A. Yes, any family member may join GHCU.

Q: When are statements sent out?
A:  Our savings account statements are sent out in February and August and our chequing statements are sent out monthly.

Q. How much do I have to leave in my account to keep it open?
A. You can withdraw whatever is in your savings account. The $50.00 in your share capital account keeps your membership open.

Q. How is the Credit Union different from a bank?
A. There are many differences between banks and Credit Unions. The most important one is that Credit Unions are democratically run by the people they serve - their members. The Credit Union's primary commitment is to serve members' financial needs, whereas banks exist to earn dividends for shareholders.

Q. How do Credit Unions operate?
A. Each Credit Union operates independently. Policies and procedures are set and monitored by a volunteer Board of Directors, elected by the membership. The day-to-day operations are the responsibility of the General Manager. The democratic structure of Credit Unions is what makes them unique. Each Credit Union member has one vote and an equal voice in the direction of the Credit Union.

Q. How are Credit Unions regulated?
A. Credit Unions in Ontario are regulated by the Financial Services Commission of Ontario, in accordance with the provincial government's Credit Unions and Caisses Populaires Act.

Q. What are some Credit Union innovations?
A. Over the years, Credit Unions have taken the lead in developing and introducing innovative financial services. For instance, they were the first financial institutions to offer:

  • Consumer loans
  • Daily interest savings
  • Automated banking machines
  • Flexible mortgage payments
  • Payroll deduction
Q. What is the history of Credit Unions in Canada?
A. Credit unions have been serving Canadians since 1900, when the first caisse populaire was established by Alphonse Desjardins in Quebec. Ontario's first Credit Union was founded in Ottawa in 1908. Most Credit Unions were established during the 1940's and 1950's in response to the need for affordable consumer credit.
 
   
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