The Employees of Dofasco (Hamilton) Credit Union Limited is committed to protecting your personal information. We value your membership and appreciate the trust you instill in our organization.

Our policies pertaining to collection, use and disclose of your personal information is built on the following 10 principles:

ACCOUNTABILITY: The Credit Union is accountable for personal information under its control. A privacy officer has been appointed to ensure adherence to privacy policy.

IDENTIFYING PURPOSE: We will identify the collection purpose when asking for personal information.

CONSENT: We will obtain written, verbal or in certain cases electronic consent when collecting, using or disclosing personal information.

COLLECTION: We will limit collection of personal information to that which is necessary to provide our product or services.

USE, DISCLOSURE, RETENTION: We will only use or disclose personal information with members consent (or as required by law) and retention will not exceed regulatory requirements.

ACCURACY: We will strive to ensure personal information is accurate and up-to-date.

SAFEGUARDS: We will take all necessary precautions to protect personal information from unauthorized access or disclosure.

OPENNESS: We will provide easy to understand information regarding privacy procedure and policy.

INDIVIDUAL ACCESS: We will provide access to personal information collected, used and disclosed upon written request.

CHALLENGING COMPLIANCE: You have the right to discuss any privacy issues with our compliance officer.

GHCU Privacy Officer can be contacted by:
Email: pam@dofascocu.ca
Telephone: 905-549-6506

Writing Employees of Dofasco (Hamilton) Credit Union Limited
Attention: Privacy Officer
1721 Burlington St. E.
P.O. Box 2460
Hamilton, ON L8N 3J5

WEBSITE PRIVACY STATEMENT

The Employees of Dofasco (Hamilton) Credit Union Limited (GHCU) is committed to protecting the personal information of Credit Union members, employees and other individuals.

On our web site, we only collect personal information required to improve the services we offer, to improve our site content and, with your permission, to contact you with information about our services. We will not share any personal information obtained on this web site with any other organization without your express knowledge and consent.

For more information on our web site Privacy Statement, please read below.

Information we Collect on our Site
You can visit all public areas of our site without providing any personal information about yourself. Our web site collects only non-personal information based on a visitor’s Internet Protocol (IP) address (this is not personally identifiable). Information collected includes the date and time of visit, the type of Internet Browser used to access the site, the referring address (the link a visitor uses to access the site). This data is used to create statistics on site usage and improve online services.

Web Banking
Our web banking system uses a technique called a ‘cookie’ to maintain a connection with you. A cookie is a small amount of information, stored on your PC in an encrypted form that is sent to and from our web banking server.

The cookie provides us with information that enables us to ensure that each request for information really came from you and we deliver the information only to you. The cookie also lets us know when to time-out your connection if no instructions or activity has occurred for two minutes.

Links to Other Web Sites
Our web site contains links to other web sites that are part of, affiliated with, or have
a business relationship with GHCU. When you leave our site to visit one of these other sites, the only information transferred to the new site is the fact that you came from GHCU’s web site (the referring address). Transmission of this referring address allows other sites to monitor their own web traffic, but does not disclose any personal information about you.

How Do I Contact GHCU with Questions or Concerns?
We welcome any questions or concerns about our Internet Privacy Statement, or the practices of this site. Please contact us by e-mail or in writing at the following address: General Manager, 1721 Burlington St E, P.O. Box 2460, Hamilton ON L8N 3J5.

Notice:
GHCU reserves the right to amend its Internet Privacy Statement and its Privacy Statement at any time with or without notice. Please check this page periodically for changes